Monocular pupillary distance measures from the midline of your face, out to each pupil. This is a per-eye measurement, so there will be a right and a left eye value. Please note, this is different from the pupillary distance (PD), which measures from pupil to pupil. MPD is not necessarily the PD cut in half. The MPD helps account for asymmetries.

No, we cannot craft prescription lenses using an expired prescription. There are laws and regulations in place that prevent this. However, it is for your best interest! Using the most current prescription will ensure you get the best experience from your new prescription sunglasses. We know, your prescription may have not changed in 20 years, but eye exams are important to check the overall health of your eye. If your prescription does not have a written expiration date, it will be assumed to expire 1 year after exam date. 

No! PD (pupillary distance) measures the distance between your pupils. MPD (monocular pupillary distance) measures the distance from each pupil to the midline of the face. MPD helps account for any asymmetries. It is possible your MPD will be equal to your PD divided in two, but more often than not your right and left MPD values will be different. 

We’re here to help! Prescriptions are generally written as a grid- the top row for your right eye, and the bottom row for your left eye. You may see this abbreviated to R or OD (oculus dexter) for the right eye, and L or OS (oculus sinister) for the left eye.

Your prescription will have three or four columns. First column is SPH, or sphere. This indicates the strength of your prescription lens. If this column contains plano, PL, 0, or is blank, then there is no applicable value. You will see a “0” on our order confirmation. The second column is CYL, or cylinder, which indicates the power needed to correct your astigmatism (if applicable). If you see a DS, SPH, or 0 in this column, then there is no applicable value, and you will see a “0” on our order confirmation. The third column is axis (AXS), which indicates the angle your astigmatism is present at. If you do not have an astigmatism and the CYL column is blank or 0, you will not have an axis value for your prescription. The fourth column is the “ADD” column, which represents the magnification power if you have a multifocal prescription. If you order a single vision lens, we will omit the ADD value.

Julbo accepts all major credit cards as well as PayPal and Affirm™. 

The Julbo Rx team works with you before submitting anything to the lab. You will receive an email from our Rx team with a final quote of your order before it is sent to the RX Lab. This quote will have details of your order, as well as a reference of your color selections for you to review. Once approved, Julbo sends the order to our state-of-the-art Rx Lab.  

At checkout you may choose to upload your prescription, or to send it later. If we do not receive a prescription at check out, we'll send you an email to see how we can help.   

If your order has not been submitted to our Lab, then we’re happy to make any changes, or cancel if necessary. If your order has been submitted to our Lab, we cannot make any changes to or cancel your order. Reminder that your order will be drafted for your written confirmation before submitting to our Lab.

Julbo RXLAB prescription eyewear has a limited two-year warranty from the date of purchase for any manufacturing defect regarding our special lens coatings, lens treatments or frame breakage due to material or defective workmanship. All warranty claims must be handled directly through the original dealer. If you purchased them from Julbo USA, please reach out to us. We stand by our products and if you are not completely satisfied, we will work with you to determine the best solution. Please Note: The Julbo Rx Lab warranty does not cover scratched lenses or breakage caused by wear and tear. Julbo frames installed with non-Julbo custom or prescription lenses are not covered under warranty. This warranty extends only to residents of the United States.

This depends on the nature of the repair. If your frame is broken or damaged, we will do our best to help you fix it within the terms of our Rx Warranty. Spare frame parts (this does not include Julbo Rx Lab lenses) can be found here on Julbo.us. If you have questions on your specific repair, please email us at info@julbousa.com, send us a chat below, or give us a call at (800) 651-0833.